FAQ

Paint Correction

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What is trim masking and digital paint inspection?

This is the most crucial step prior to a multi-stage paint correction. The thought of having multiple high speed tools touching the vehicle’’s paint surface is often times daunting. While this commonly happens at most dealerships and inexperienced detail shops, here at Vivë, it is our number one priority to produce the most striking result without creating further damage by incorporating next generation equipment. The vehicle is thoroughly inspected using multiple light sources including high powered LEDs, direct sunlight, and a sun gun to reveal all imperfections. A high powered digital magnifying microscope will be used to look into deeper scratches providing high resolution details at 500x magnification. The next step is to measure the paint’’s clear coat using an ultrasonic paint depth meter to make sure there is enough clear coat to work with. This is a very important process and commonly overlooked by most detailing shops. It determines the thickness of the paint and the possibility of burning through the clear coat. All panel edges, plastics and sensitive areas will be protected using body safe masking tapes. Another step most detailing shops will ignore. Masking these areas will prevent the buffer from burning through the clear coat, since the paint is always the thinnest towards the edge of the panels.

Does my vehicle need a paint correction?

It is a common misconception that a brand new vehicle requires no paint correction and that the paint is fresh from the factory. It is the dealership’s usual practice to do a new car prep before delivering to the customer. Dealerships will always use the fastest and cost effective way to prep the car, which inevitably creates these imperfections. In addition to that, the dealership detailers uses a body shop glaze and a combination of high speed machines with dirty wool pads to create that show car shine under the showroom lights. This merely helps to create extra gloss, hiding all the imperfections remaining.

What is a multi-stage paint correction?

Multi-stage paint correction can be defined as re-leveling, rejuvenation, and renovation. Here at Vivë, it is the usage of high-tech tools and materials coupled with knowledge and experience to permanently remove any swirl marks, spider webbing, fine to deep scratches, water spots, bird dropping etchings, and other paint defects. Our expertise lies in restoring your car’s paint to a better-than-new condition, revealing an optically clear and smooth finish.

Do you only work on exotics?

No. At Vivë, we work on all types of vehicles and provide an assortment of detailing services. Our customer base has a wide range of vehicles including Audi, BMW, Mercedes, Lexus, Acura, Infiniti, Toyota, Nissan etc. Our primary showcase focuses on exotics and luxuries, but we provide services for the daily driver as well. We pride ourselves for being the first choice when it comes to being the premier auto detailing salon in Houston, TX.

Do you price match?

Vivë will gladly match the price on an identical service sold by our closest competitors. Show us the ad or quote and we will match the price. Match excludes free product offers, gift card offers, location specific offers, holiday sales offers (e.g., Black Friday, Cyber Monday) special orders, services, ad and estimate errors. Limit one match/item/guest/service. Other restrictions apply. Contact us for full details.

Why should I get my car serviced with you over shops?

Vivë was started and created for the owners of finer passions in automobiles. This passion runs deeps in our company and is apparent in our level of quality work. Vivë provides a wide range of work to suit your needs. Our quality and professionalism is guaranteed and unrivaled across the Greater Houston Area. Technology is always changing and we at Vivë constantly maintain a pulse on the latest products available in the automotive industry. Our network of knowledgeable detailers reaches all over the world. Our research into the latest products and methods gives us the advantage to provide your vehicle with the care it deserves. Not only do we provide our customers with the highest level of service, we also educate them on how to properly detail and maintain the vehicle throughout their ownership. We take great pride in each vehicle we service and work only a select few at a time so each client’s vehicle can have the undivided attention it needs. We are committed to providing the highest level of service and dedication and promise to take care of your vehicle as if it were one of our own. Choose Vivë to bring your car to the next level.

Do you offer loaner cars or shuttle service?

We do not offer complimentary shuttle service or loaner cars at the moment.

Are you certified?

All Vivë technicians are required to pass the Certified Detailer Test administered by the International Detailing Association. Vivë is trained annually at Meguiar’s, PlusCon and SEMA. Vivë is the select few in the country to offer CQuartz FINEST, Modesta, Nanolex and Opti-Coat Pro. Technology is always changing and we at Vivë constantly maintain a pulse on the latest products available in the automotive industry. Our network of knowledgeable detailers reaches all over the world. Our research into the latest products and methods gives us the advantage to provide your vehicle with the care it deserves.

What is Window Tint?

Window tinting typically refers to a process in which a transparent sheet of film is applied to the inside of a vehicle's windows. The main purpose of this process is to reduce the amount of heat and radiation from the sun that reaches the interior of the vehicle, but many folks just tint their windows because they think it looks cool. The thickness of the film and the material from which it is made can vary, and different states have different restrictions regarding the darkness of the film that may be used.

Are you insured?

Yes, we are fully insured for liability, loss, theft, fire and water infiltration for your protection. Our facility is monitored using only the best U.L. Certified Monitoring Station – 24 hours a day, 365 days a year.

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